Privacy Policy - Bermondsey Man with Van

Welcome to Bermondsey Man with Van. We are committed to safeguarding the privacy of our customers and ensuring the protection of their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data.

Information We Collect

We may collect and process the following types of personal information about you:

Name: To personalize your experience and communicate effectively.
Contact Information: Including email address, phone number, and mailing address to provide services and support.
Payment Details: For processing transactions securely.
Service Details: Information about the services you request to ensure accurate and efficient delivery.

How We Collect Information

We collect information through various methods, including:

Direct Interactions: When you fill out forms or communicate with us directly.
Automated Technologies: Through cookies and similar technologies when you interact with our website.
Third-Party Sources: From service providers and partners to enhance our services.

Use of Your Information

We use the collected information for the following purposes:

Providing Services: To deliver and manage the services you request.
Improving Our Services: To understand your needs and enhance our offerings.
Communication: To send updates, offers, and important information related to our services.
Security: To protect against unauthorized access and ensure the safety of our services.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data.
Contract: To fulfill our contractual obligations to you.
Legal Obligations: To comply with legal requirements and regulations.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

Sharing Your Information

We may share your personal information with trusted third parties under the following circumstances:

Service Providers: To companies that provide services on our behalf, such as payment processing and data management.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Protecting Your Information

We implement robust security measures to safeguard your personal data, including:

Encryption: To protect data during transmission and storage.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting periodic reviews to ensure data security practices are effective.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can update or correct inaccurate information.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction: You can request the restriction of processing your data.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You can object to the processing of your data for specific purposes.

Exercising Your Rights

To exercise any of these rights, please contact us through the appropriate channels. We will respond to your request within the legal timeframe and take necessary actions to comply.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

Understand Usage: To analyze how users interact with our site.
Personalize Content: To provide content tailored to your interests.
Improve Performance: To enhance the functionality and performance of our website.

Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting.

Notification of Changes

We will notify you of significant changes to this Privacy Policy through appropriate channels, such as email or prominent notices on our website.

Compliance with Laws

We adhere to applicable data protection laws and regulations to ensure the privacy and security of your personal information. This includes the General Data Protection Regulation (GDPR) and other relevant legislation.

International Data Transfers

If you are accessing our services from outside the United Kingdom, please be aware that your information may be transferred to facilities and servers located in the UK or other countries. We take all necessary steps to ensure that your data remains protected in accordance with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

Deletion of Data

When you request the deletion of your personal information, we will erase it from our systems unless we are required to retain it for legal or legitimate business purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

External Services

When using external services linked to our site, you should be aware that these services may collect and use your information according to their own privacy policies.

Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our practices, please refrain from using our services.

Withdrawal of Consent

You have the right to withdraw your consent at any time. To do so, please contact us through the appropriate channels, and we will cease processing your personal data accordingly.

Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us using the designated communication methods.